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Computer
System |
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Not
switching on? |
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Check the monitor. If it is switched off, switch
it ON. Switch off the system. Check all the power
connections and reboot the system.
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System
is giving multiple beeps? |
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It may be due to loose display card or floppy drive
not placed properly or the absence of RAM.
Contact our hardware engineers.
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Booting
is slow? |
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There
are two possibilities. If the system was always
slow then it could be due to less RAM or small capacity
of the hard-disk. Contact
us to upgrade your system. If the system has
just become slow then it could be due to any new
software installed. It might be using a large amount
of memory or space on the hard disk. Check the available
space on the hard-disk. If it is very less then,
uninstall the software. It can also be due to any
boot-sector virus. Use any latest anti-virus software
to check and remove the system viruses if present.
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System
is slow? |
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Check
if the system has a virus. Use any latest anti-virus
software to check and remove the system viruses.
Any new software might be the cause of the problem
e.g. screen-saver/ Anti-virus/ any pirated software.
Uninstall the software and reboot your system. It
can also be due to multiple applications being open.
So close unnecessary applications. Contact
us if the problem still remains.
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Mouse |
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Mouse
pointer is not responding? |
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Check
the mouse cable or it may be due to mouse driver
not being installed. System might be hung. Press
CTRL+ALT+DELETE and check the task manager status.
The ball or the rollers might be dirty. Contact
us.
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Mouse
click is not responding? |
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Check
the mouse connection. If the connection is loose
then replace the jack firmly. System might be hung.
Press CTRL+ALT+DELETE and check the task manager
status. See if the button is stuck.
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Mouse
pointer is not moving under control? |
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Check
the connections. Take the ball out and clean it
or Contact us. |
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Monitor |
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Display
is corrupted? |
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Check
the monitor cable. Check if the power supply to
the system is regular. Check the display settings
(resolution etc.) from the control panel.
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Display
is not proportionate? |
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Adjust
the display using the buttons provided on the monitor.
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Monitor
displays single color? |
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Check
the monitor cable. Monitors picture tube could be
weak. Contact our hardware engineers. Display driver
not installed.
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There
is no display? |
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Check
if the monitor power on indicator is lit. If not,
check the power cables to the monitor. Press any
key from the keyboard. Power save mode could be
active. Check the connection between the CPU and
the monitor.
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Keyboard |
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Keyboard not responding? |
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Check
the cable connection between the keyboard and CPU.
Check if the keyboard jack is firmly attached to
the port.
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Particular
keys not functioning or Keys get stuck? |
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Contact
us for a service of the keyboard.
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CD-ROM
Drive |
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Device
not ready? |
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No
CD is inserted. Select the CD-ROM drive again.
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Cannot
open a file? |
CD-ROM
may not be compatible with your CD-ROM drive. File
may be corrupt. Check if the CD has been inserted
properly. CD drive jumper setting may not be proper
or the internal connections may be faulty. Contact
us.
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Printer |
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No
documents printed? |
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Check
if the printer is switched ON. Check the connections.
If no printer software installed, install it. Check
if the document was sent successfully from your
machine. If yes, then your job could be in the queue
or check for any error message from the printer.
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Printer
not found? |
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Check
the connections. Check if the printer is installed.
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Printout
not readable or smudging? |
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Check
the cartridge, ribbon etc. and the printing media
used.
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Garbage
data printed? |
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A
wrong printer might be installed. Check and install
the correct printer. Printer sensor might be faulty.
In case of problems contact
us.
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How
to set up a printer? |
In
case of Windows, insert the driver CD and
follow the on-screen instructions.
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| Modem |
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Modem
not responding? |
Check
if the modem is ON. Check the connections.
Check the connections between the Modem and
the PC. If the modem has failed / modem is
not functioning. Cable might be faulty. Contact
us.
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Connection failed? |
It
may be a Server problem. Try again. Check
modem configuration in My Computer -> Dial
-Up Networking -> Make new Connection.
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Modem
not detected? |
Modem
was not switched ON during booting process.
Switch it ON and try again. Modem driver not
installed.
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Unable
to switch-on the modem? |
| It
may be a modem adapter problem. Contact
us. |
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